Return Policy

Return Policy

Return Policy

Return Policy

Our skincare products are medical grade and require the supervision of a physician. If you have a reaction to the products, please feel free to call our office at 5617716400. Our qualified staff will address any concerns you may have.

If your refund request meets our criteria and is within 14 days of your original purchase, the refund (excluding shipping and handling charges) will be processed within 30 days. To ensure a timely refund, please contact our Customer Service department at:
5617716400 (Monday-Friday, 9am-5pm Pacific Time).

Dr. Gregory Albert’s Optimization Centre only accepts the return of products originally purchased through this website. If you would like to return a product purchased from our office, please contact our office directly regarding your return.

Damaged Products:
We apologize if you have received items that may have been damaged during transit. Please save the damaged box and product(s) and contact our Customer Service department at 5617716400 immediately upon receiving it.